TLC Practice ExamHome › Contact & Support
Contact & Support
Questions about the TLC Practice Exam app, a purchase, or your account? We're happy to help.
Email us
support@tlcpracticeexam.com. We usually reply within 1 to 2 business days. Please include your phone model and the app (TLC Practice Exam, TLC Practice exam 2.0, or Android) so we can help faster.
Common questions
- Purchase not showing? Make sure you're signed in with the same Apple ID or Google account you bought with. If it still doesn't unlock, email us and we'll sort it out.
- Changing the language: open the app's Settings and choose Change Language. Every practice test is available in 8 languages.
- Refunds: purchases are handled by Apple and Google. Request a refund at reportaproblem.apple.com (iPhone) or through Google Play (Android).
- Found a mistake in a question? Email us the level and question number and we'll fix it.
More answers: TLC exam FAQ · How to get a TLC license · Privacy Policy · Terms of Use